Head of Crypto Integration
November 2021
Estonia (or London)
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About the role
  • Seniority Level:
    Managerial
  • Employment Type:
  • Department:
    Product - Crypto

We’re looking to hire a Head of Crypto Integration, who will play an integral part in the growth and development of our crypto payment products, and become an integral team member within our exciting and fast-growing global fintech.

What you'll be doing

As the Head of Crypto Integration you will be responsible in managing merchants through QA and integration of our crypto focused payment gateway. You will provide support to the wider crypto business unit as required but focus on delivering top quality integrations of crypto products that offer a great UX for our merchant's clients. As well as:

  • Lead merchants through QA and integration of payment gateway, API's & other payment stacks.
  • Be able to understand technical API specifications and API product workflows.
  • Suggesting optimal merchant payment flow based on API's and payment stacks available.
  • Be able to collect technical requirements for new features or changes from clients.
  • Provide support to merchants and internal teams on product/integration issues.
  • Work closely with projects on merchant-specific initiatives that involve integration development.
  • Analysing merchant transaction data to debug issues with payment flow.
  • Responsible for making process notes, integration/ interface documents; and communicating them to clients/ internal operations team members. Create documentation for future reference, training and support purposes.
  • Work cross-functionally with both client-facing, product, commercial and engineering teams.
  • Troubleshoot issues and suggest fixes to complex issues while understanding engineering tradeoffs.
  • Improve engagement and work on product enhancement to grow the retention rates of our active merchant base.
  • Escalating issues that are open and not resolved within the predefined time frame.
  • Be able to explain how cryptocurrencies work on a technical level to a non-technical audience.
What we look for in you
  • Knowledge of payment processing and alternative payment methods.
  • Passionate about crypto currency and a deep understanding of crypto payment processing.
  • Experience working in iGaming, Forex/FD or e-commerce payments .
  • Understanding of technical PSP’s, merchant cashier solutions, e-commerce plugins and other partner distribution channels.
  • Familiarity of processes relating to payments/collections and treasury.
What next

To apply for this role, please send your CV and a cover letter to:

careers@payperform.com
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